Crisis and Emergency Services

    Results: 16

  • Adult Protective Services (2)
    PH-6500.0500

    Adult Protective Services

    PH-6500.0500

    Programs that provide assistance for adults who are unable to act on their own behalf or manage their own affairs, or who are in immediate danger due to physical or emotional abuse, unsafe or hazardous living conditions, exploitation, neglect or abandonment.
  • Child Abuse Hotlines (3)
    RP-1500.1400-150

    Child Abuse Hotlines

    RP-1500.1400-150

    Programs that provide immediate assistance for parents who have abused or fear they may abuse their children with the objective of defusing the parent's anger and frustration and ensuring the child's future safety through referrals for ongoing support and treatment. Also included may be services for abused children and concerned others who are in need of advice, guidance and/or emotional support. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Children's Protective Services (1)
    PH-6500.1500

    Children's Protective Services

    PH-6500.1500

    Programs that investigate reports of child abuse, neglect or abandonment; document substantiated cases; provide for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care; work with families who are experiencing a problem with child abuse with the objective of facilitating continued family unification or reunification; and provide ongoing supportive services for children in permanent placement.
  • Crisis Intervention (14)
    RP-1500

    Crisis Intervention

    RP-1500

    Programs that provide immediate assistance for people who are in acute emotional distress; who are or perceive themselves to be in life-threatening situations; who are a danger to themselves or to others; or who are hysterical, frightened or otherwise unable to cope with a problem that requires immediate action. The objective of crisis intervention is to defuse the critical nature of the situation, ensure the person's safety, and return the individual to a state of equilibrium in which he or she is capable of identifying and seeking solutions to the problem.
  • Domestic Violence Hotlines (2)
    RP-1500.1400-200

    Domestic Violence Hotlines

    RP-1500.1400-200

    Programs that provide immediate assistance for women and men who have experienced domestic abuse which may include steps to ensure the person's safety; short-term emotional support; assistance with shelter; legal information and advocacy; referrals for medical treatment; ongoing counseling and/or group support; and other related services. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Domestic Violence Shelters (1)
    BH-1800.1500-100

    Domestic Violence Shelters

    BH-1800.1500-100

    Programs that provide temporary emergency shelter for women who have experienced domestic violence/abuse, and for their children. Such facilities usually provide in-house individual, group and family counseling and the full range of secondary services related to domestic violence including referral to appropriate resources. Also included are similar facilities for battered men and those that can accommodate both men and women.
  • Emergency Food (1)
    BD-1800

    Emergency Food

    BD-1800

    Programs that provide a limited amount of food for individuals or families during times of personal crisis, or for people who have no food or cannot afford to purchase food at retail costs.
  • Emergency Shelter (10)
    BH-1800

    Emergency Shelter

    BH-1800

    Programs that provide a temporary or transitional place to stay for newcomers, people who are in crisis, or homeless individuals in the community.
  • Mental Health Hotlines (2)
    RP-1500.1400-500

    Mental Health Hotlines

    RP-1500.1400-500

    Programs that provide immediate assistance for people whose emotional distress may range in severity from difficulty in coping with daily pressures to the crisis of a psychotic episode with the objective of defusing the crisis and helping the person develop a plan for establishing linkage with resources for ongoing assistance, if required. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Psychiatric Mobile Response Teams (2)
    RP-1500.3400-650

    Psychiatric Mobile Response Teams

    RP-1500.3400-650

    Mobile psychiatric emergency teams composed of designated mental health workers (psychiatrists, RN's, MSW's, psychologists, psychiatric technicians) in any combination which intervene in situations where an individual's mental or emotional condition results in behavior which constitutes an imminent danger to him or herself or to another and is unwilling to seek voluntary treatment. These teams are generally operated by county mental health agencies and have the authority to issue an order which authorizes involuntary inpatient hospitalization for up to 72 hours.
  • Runaway/Homeless Youth Helplines (3)
    RP-1500.1400-700

    Runaway/Homeless Youth Helplines

    RP-1500.1400-700

    Programs that provide immediate assistance for children and youth who have run away from or have been pushed out of their homes or who are acting out and at risk of abuse. Included may be steps to ensure the youth's safety, information regarding the youth's rights and alternatives, and referrals for shelter, medical care, ongoing counseling or group support and other related services. Also included are programs that maintain a message relay system which allows runaways to contact their parents or other concerned individuals and receive messages from them. Helpline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Sexual Assault Hotlines (1)
    RP-1500.1400-750

    Sexual Assault Hotlines

    RP-1500.1400-750

    Programs that provide immediate assistance for people who are survivors of rape, incest and other forms of sexual assault which may include steps to ensure the person's safety, short-term emotional support, information regarding the person's rights and alternatives, and referrals and/or accompaniment to resources for medical, legal and emotional needs, advocacy and other related services. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Substance Use Disorder Hotlines (5)
    RX-8470.8350

    Substance Use Disorder Hotlines

    RX-8470.8350

    Programs that provide immediate assistance for people who have problems related to excessive use of alcohol and/or use of other drugs or are at risk of a substance use related disorder. Services may include defusing the crisis, ensuring the person's safety and information about alternatives the person may explore to begin recovering. Substance use related hotlines are also typically available to significant others of people who are involved with drugs and/or excessive alcohol use. Hotline staff can generally be reached via the telephone, email, live chat, texting and/or instant message (IM).
  • Substance Use Disorder Intervention Programs (1)
    RX-8470.8400

    Substance Use Disorder Intervention Programs

    RX-8470.8400

    Programs that work with the families and friends and others who are concerned with the excessive use of alcohol and/or use of other drugs by someone they love with the objective of helping those individuals create a crisis in the life of the person as the first step in helping them to recognize that they have a substance use disorder and accept treatment. The program offers a guided process during which groups of concerned others express their feelings about the effects of the problem on their own lives; develop the strength and objectivity to confront the one they love; plan and rehearse an intervention strategy where the individual is confronted with his or her behavior and the consequences of refusing to seek treatment; confirm a treatment plan including financial arrangements and bed availability; establish a date and time for the intervention; and carry out the intervention with the hope that the person will accept treatment.
  • Suicide Prevention Hotlines (1)
    RP-1500.1400-800

    Suicide Prevention Hotlines

    RP-1500.1400-800

    Programs that provide immediate assistance for individuals who are having suicidal feelings with the objective of helping them explore alternatives to self-harm or self-destruction. Suicide prevention workers establish and maintain contact with the individual while identifying and clarifying the focal problem, evaluate the suicidal potential, assess the individual's strengths and resources, and mobilize available resources including paramedic or police intervention and emergency psychiatric care as needed. These programs can also help individuals who are worried about the potentially suicidal behavior of another with the objective of helping them identify warning signs and provide options on seeking further help. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Talklines/Warmlines (11)
    RF-8380

    Talklines/Warmlines

    RF-8380

    Programs that offer a telephone service that enables people who are troubled to talk confidentially about their personal problems with an empathetic listener. These programs are often staffed by volunteers who can offer referrals for ongoing treatment, if needed.